Information
You should read this Agreement carefully before agreeing to it.
Please carefully read and fully understand the contents of the terms, especially those exempting or limiting liability, user information authorization, legal application, and dispute resolution.
By reading and agreeing to this Agreement according to the page guidelines, you are indicating that you have fully read, understood, and accepted all the contents of the Agreement, which is legally binding between you and Noracora.
This Agreement is signed by you and Noracora, including the body of the Agreement, attachments, Terms of the Website, Privacy Terms, Rules related to the Wallet service, and all rules (including rules, interpretations, product process instructions, announcements, etc.) that have been published or will be published and notified to you by law. All terms and rules shall be an integral part of the Agreement and shall have the same legal effect as the Agreement.
Effective Date: JAN 1, 2023
This Agreement is jointly signed by you and the Noracora operator.
1. Definitions
1.1 Wallet Service (“Wallet”): refers to the virtual wallet provided by Noracora that is connected to your Noracora account, if you create a user account, you will obtain a wallet account (“Wallet”) that can be used to collect and save shopping funds issued by Noracora ("Shopping Credits"). According to the following terms, the shopping funds stored in your wallet can only be redeemed for the purchase of our products with Noracora and shall not be used for any other purpose. The Wallet can be accessed at any time through "Wallet" in the Noracora account.
1.2 Shopping Funds.The shopping fund refers to the refunded principal and inflation reward issued or recharged according to the refund amount when the user agrees to accept the wallet service. Shopping Funds can be used in specific conditions.
1.3 Shopping Funds are monetary values stored electronically. Shopping Funds can be stored in your Wallet by returning goods and choosing a wallet credit as your refund option. The Wallet can only be redeemed on the site through which the wallet credit was granted.
The shopping funds in your wallet may only be used to pay for goods and/or services we provide. We do not allow you to use the wallet amount for any other purpose, and we do not provide you with the function to transfer the wallet amount from one e-wallet to another. Under no circumstances will we allow a cash refund for your Wallet.
2. Service opening
2.1 You shall ensure that you always have the civil capacity to sign and perform the rights and obligations hereunder during the opening and use of the Wallet Service.
2.2 You need to complete the Noracora platform account registration and login, as well as other requirements in the opening process (refer to the system prompts for details) before opening the service.
2.3 At the present stage, no service fee will be charged for opening the service (fees related to wallet refund to payment accounts are not included here). Noracora have the right to decide whether to charge according to business needs or market changes and other reasons, and to announce and take effect according to relevant procedures.
3. Service use
3.1 You shall use the Wallet Service strictly by the Terms of the Website, the Privacy Terms, this Agreement, and Rules related to the Wallet Service.
3.2 Noracora can update and modify wallet-related services, rights, functions, interfaces, etc. to improve the user experience and service content. You can continue to use the corresponding rights, functions, or services ac
cording to the actual situation after the change and apply the relevant provisions of this Agreement.
3.3 Wallet is closely linked to your funds and member rights and interests, so you are advised to take good care of your account and password. Except for Noracora's major faults, you shall be responsible for all the results of your actions under your account (including but not limited to signing various agreements online, topping up, purchasing goods, making payments, etc.).
4. Participants and conditions
4.1 Wallet service is only available to users who need to apply for a refund currently.
4.2 Users shall meet the following conditions before use:
4.2.1 Order refund needs, including unshipped canceled orders, shipped canceled orders, rejected orders, and returned orders;
4.2.2 Register a Noracora member account:
4.2.3 You need to complete the Wallet opening process and click to accept the Wallet Terms of Service Agreement. For details, please refer to the system prompt.
5. USE OF OUR SERVICES
5.1 Scope of Use:
5.1.1 Funds in the Wallet can only be used to purchase physical goods, except for special categories/goods.
5.1.2 Funds in wallet can be used to deduct the payment amount of goods (including taxes, transportation fees, service fees, etc.). If the account fund is higher than the order amount, it can be directly deducted; if the account fund is lower than the order amount, the combined payment method can be acceptable(combined payment with other payment methods).
5.1.3 Funds in the Wallet shall not be transferred to others, shall not be paid for others. Under no circumstances will we allow a cash refund of your wallet.
5.2 Validity:
Shopping Funds based on the user's application for a refund will be valid for 36 months after the successful receipt, and will not be reissued after the expiry date.
5.3 Threshold of Use:
There is no threshold for users to use the Shopping Funds. Users can directly deduct the payment when they purchase goods, and the amount deducted will be deducted from the balance according to the first in first out time order of payment.
5.4 If a refund occurs to an order using Wallet, the refundable amount of the order and the details of the wallet's change amount shall be subject to the information on the consumer's refund page, and the conditions of use of funds and validity of the returned Wallet shall remain unchanged.
5.5 Noracora reserves the right to withdraw the wallet payment if the Order chargeback and Wallet are repeatedly issued.
6. Query guide
You may view the balance of your Wallet in the "Noracora Account" .
7. matters need attention
7.1 While using the Wallet service, Noracora has the right to cancel the qualification of relevant rights and interests of users if they have any violations, (such as fraudulent payment, false transaction, etc.), cancel the illegal transaction, recover relevant rights and interests (such as used and unused shopping funds, etc.), and punish users according to relevant rules. Noracora reserves the right to pursue legal liability if necessary.
7.2 In the event of force majeure or change of circumstances (including but not limited to major disaster events, suspension or adjustment required by government authorities, severe network attacks, or suspension due to system failure), Noracora may claim exemption from liability by relevant laws and regulations.
7.3 Noracora can change or adjust the relevant rules of Wallet according to the actual situation. The relevant changes or adjustments will be published on the product page and become effective according to law after publication.
8. User Information Authorization
8.1 You agree that Noracora may collect and use your personal information In the process of applying for and using the Wallet Service, as follows:
8.1.1 You need to complete Noracora account registration and authentication before using the Service.
8.1.2 Noracora will provide you with corresponding payment-related services according to your operating instructions after you use the service. At the same time, you agree that Noracora can obtain the records and status of your wallet payment, withdrawal operations, and the balance on its own to show you the fund status of your Wallet on Noracora PC and client, release the amount to you by the rules of relevant activities, and display, use, and return the money in the change in shopping-related scenarios.
8.2 Noracora have the right to withdraw the payment from your wallet if the order chargeback and wallet are repeatedly issued during your order refund process.
9. Termination
9.1 Natural Termination: This Agreement shall terminate simultaneously if the Terms and Privacy Terms are terminated for any reason.
9.2 You have the right to terminate this Agreement in any of the following ways:
9.2.1 You have logged out of your account through the self-service section of the website when the conditions of account cancellation published by Noracora are met;
9.2.2 You stop using the wallet and express your unwillingness to accept the changes before the changes take effect;
9.2.3 You indicate that you are unwilling to continue using the wallet service and meet the conditions for the termination of the wallet service;
9.3 Noracora shall have the right to suspend or terminate the Service at your option based on your actual breach if you violate the requirements of this Agreement and related attachments, the Service Agreement, the Privacy Service Agreement, the Rules of this Agreement, and the Wallet Service that have been published or will be published and notified to you by the law.
10. Scope of agreement and update
The terms set forth in this Agreement cannot fully list and cover all rights and obligations between you and us, and the existing agreements cannot fully guarantee that they meet the needs of future development. We may modify this Agreement from time to time in accordance with changes in national laws and regulations and the needs of maintaining service order and protecting users' rights and interests. The modified Agreement will be notified to you through legal or agreed procedures and shall take effect in accordance with law.
11. Other terms
11.1 The conclusion, entry into force, interpretation, amendment, supplement, termination, execution, and dispute resolution of this Agreement shall be governed by the laws and regulations of the People's Republic of China (excluding laws of Hong Kong, Macao, and Taiwan); If not required by law, refer to commercial and/or industry practice. If the terms of the agreement are not subject to legal reference, reference may be made to commercial or industry practice.
11.2 In the event of any dispute arising out of or relating to the performance, enforcement, breach, or termination of the Agreement, the parties shall first use our best efforts to resolve such matters by negotiation. If the parties do not settle their differences within fifteen days (15) days from the date either party gives notice that a dispute exists, the dispute shall be finally settled by arbitration administered by The Shenzhen Court of International Arbitration (SCIA).
11.3 If any provision of this Agreement is deemed to be invalid or unenforceable, the separation of such invalid or unenforceable provision shall not affect the validity and enforceability of the remaining provisions of this Agreement.